After-Sales

Thanks to its revolutionary and reliably fitted products MIRETTI offers a complete range of solutions to its customers. The technical after-sales services commence on delivery of the machine and continue all through the truck’s operative life.

The aim is to work side by side with our customers, safeguarding the value of their investment and assuring the constant preservation of a high and efficient product level. In this programme, it is essential for the customer to be able to rely on highly qualified internal engineers, well-trained in truck start-up and prompt repairs in case of failure.

This is why the Miretti After Sales Service provides highly targeted technical support and advice, thus ensuring:

• Technical training and refresher courses for sales network and branches, starting from basic training up to advanced courses with practical tests.
• Help-desk for every step involved in lift truck repairs and maintenanceor technical research on spare parts.
• A 5-language updated after-sales service guide - service manual, operation and maintenance and spare part catalogue - including every on-stream machine.
• 95% of such products in stock
• High availability components secured minimum 10 years